SUPPORT CHANNEL + CHATBOTS
Having a support channel for your fans is essential, we have a solution so that your organization can handle all complaints, purchases, and queries. First with chatbots that will filter the demand and redirect to your support agents when necessary.
CONTACT CENTER
From the contact center you will be able to answer to the demand of your fans/users from a single site. It doesn’t matter where the user writes from: WhatsApp, Facebook Messenger, Twitter, SMS from their website or by phone. You will be able to choose the different channels you want users to communicate from. All will be available and managed from a single site, facilitating support tasks, even adding chatbots to address the massive demand that may exist if there is a failure or delay of the event.